Customer Service
Welcome to Ace Furnitures, your premier destination for top-quality office furniture and home wares in Nigeria. We are dedicated to providing exceptional customer service to ensure your satisfaction. Our team in Lagos is committed to assisting you with any inquiries, concerns, or assistance you may require. Explore our comprehensive customer service information below to learn more about how we can support you:
1. Contact Information
Feel free to reach out to us via any of the following channels:
- Phone: Call us at 08065057835 during our business hours.
2. Frequently Asked Questions (FAQs)
Browse through our FAQ section to find answers to common queries:
- Ordering Process: Learn about how to place orders, payment methods accepted, and delivery options.
- Product Information: Find details about our products, including dimensions, materials, and customization options.
- Returns & Exchanges: Understand our policies regarding returns, exchanges, and refunds.
- Warranty: Discover information about product warranties and how to claim them.
- Shipping & Delivery: Get insights into our shipping process, estimated delivery times, and tracking options.
3. Live Chat Support
We offer live chat support on our website for real-time assistance. Simply click on the chat icon located at the bottom right corner of the screen to connect with a member of our customer service team.
4. Feedback and Suggestions
Your feedback is invaluable to us. Please share your thoughts, suggestions, or concerns with us to help us serve you better. You can provide feedback through:
- Completing our online feedback form.
- Calling our customer service hotline and speaking with a representative.
5. Customer Service Policies
We are committed to upholding the highest standards of customer service. Our policies include:
- Privacy Policy: Learn how we collect, use, and protect your personal information.
- Terms & Conditions: Understand the terms governing the use of our website and services.
- Customer Satisfaction Guarantee: We stand behind the quality of our products and services. If you're not satisfied, let us know, and we'll do our best to make it right.
At Ace Furnitures, we prioritize your satisfaction and aim to exceed your expectations at every turn. Our dedicated customer service team is here to assist you throughout your shopping journey. Thank you for choosing Ace Furnitures.
